Frequently Asked Questions
Published Answers
Support RSS Feed
Other Suggested Searches
Did you mean:
No results found.
Results 61 - 70 of 206
- You are not allowed to amend your personal details after a booking a made. If you wish to amend it, please cancel the current booking, make the necessary amendments, and make a brand new booking.
- To cancel a booking, you are to pay 50% of booking price if you cancel the booking 12-24 hours before your service commences. There will be no refund if you cancel 12 hours before. Your booking fee...
- For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- Our HomeHelpers are trained to work safely in any environment, putting safety first in any situation. Furthermore, customers are assured of 100% responsibility by HomeHelpy for any damages during...
- When the payment process fails, you can retry by updating your payment details, or change a method of payment. If money is debited from your card but HomeHelpy shows that your payment did not go...
- 您可以在登录后，在HomeHelpy应用程序/网站中的个人资料更改您的详细信息。
- （1) 客户只能在服务开始24小时之前重新安排预约时间。 （2）重新安排的日期和时间产生的新费用必须少于或等于之前预订的费用。 （3）您可以重新预订的最远日期只能是之前预订日期后的一个月。
- 您可以在HomeHelpy应用程序的“过去的预订”中找到已完成服务的发票。
- HomeHelpy是一个提供高质量的家居，办公室及专业清洁服务的应用程序和网站。只需单击几下，客户就可以预订他们所选择的服务，并将剩下的繁琐工作留给我们的HomeHelpers。这样客户就可以有更多的时间进行更重要的活动，而不必担心自己的琐事会被打扰。我们的HomeHelpers都是经过精心训练，可提供高质量的服务，从而使我们在市场上占据优势。
