Frequently Asked Questions
Other Suggested Searches
Did you mean:
No records found.
Results 1 - 5 of 72
- What is the difference between Classic and Premium Home Cleaning? For Classic Home Cleaning, customers are to prepare the cleaning tools and consumables to be used during the cleaning session by our HomeHelper. As for Premium Home Cleaning, customers are to only...
- Can I request for add-on services such as oven or refrigerator cleaning? Yes, you can request for these services by making a Classic or Premium Home Cleaning booking, and select the desired time you need for these add-on services based on the initial conditions and sizes...
- Why can I only choose a maximum of 2 hours when I book at 8pm? Our HomeHelpers’ working hours are from 10am-10pm for weekdays and 9am-9pm for weekends. Our last booking is at 8 pm on weekdays and 7pm on weekends for a maximum of 2 hours.
- How do I change my personal details, such as the service address, after my booking has been made? You are not allowed to amend your personal details after a booking a made. If you wish to amend it, please cancel the current booking, make the necessary amendments, and make a brand new booking.