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- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we can address your concerns more...
- This depends on the initial condition of the upholstery. If there are frequent spillages and the upholstery is not properly looked after, their conditions may deteriorate rapidly and more frequent...
- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we can address your concerns more...
- We recommend your home to be disinfected on a regular basis to kill pathogens and bacteria and prevent the spread of contagious diseases. While we would also recommend for all rooms to be...
- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we can address your concerns more...
- You have to provide the cleaning tools and consumables for Classic Cleaning Service. You can refer to HomeHelpy’s website for more information on the common types of cleaning tools and consumables...
- We recommend that you be home on the first booking in order to orientate your HomeHelper around the house and to discuss your requirements. For subsequent bookings, you may or may not be home. If you...
- If you require multiple HomeHelpers, please create multiple bookings for the same time and address. Booking for multiple HomeHelpers is subjected to the availability of our HomeHelpers.
- There is no minimum booking commitment for one-time booking. However, if you have a weekly recurring booking & cancels the booking with in 90 days, a minimum of 30 hours of service is to be used...
- Yes, you can request for these services by making a Classic or Premium Home Cleaning booking, and select the desired time you need for these add-on services based on the initial conditions and sizes...
