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- You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- Our HomeHelpers are trained to work safely in any environment, putting safety first in any situation. Furthermore, customers are assured of 100% responsibility by HomeHelpy for any damages during...
- You can find the invoice of your completed services under “Past Bookings” in the HomeHelpy app.
- Due to personal reasons which warrant the cancellation of any booking(s), the charges are as follows: (1) No cancellation fee shall be imposed if cancellation is done via the HomeHelpy app more...
- There is no travel surcharge as our system is able to route the nearest available HomeHelper to you.
- 您可以在登录后，在HomeHelpy应用程序/网站中的个人资料更改您的详细信息。
- 您的个人信息会安全地保存在我们的服务器上，仅供HomeHelpy使用。 我们绝不会将您的个人信息出售给第三方。 请参阅我们的隐私政策以获取更多信息。
- （1) 客户只能在服务开始24小时之前重新安排预约时间。 （2）重新安排的日期和时间产生的新费用必须少于或等于之前预订的费用。 （3）您可以重新预订的最远日期只能是之前预订日期后的一个月。
- 您可以在HomeHelpy应用程序的“过去的预订”中找到已完成服务的发票。
