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- Any complaints have to be made within 36 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we can address your concerns more...
- For the list of cleaning tools and consumable to provide, please refer to our website for more details.
- You are only able to pay through our app/website. The only exception for cash transactions is when booking Specialised Cleaning, where cash, cheque or bank transfer is possible.
- Before our HomeHelpers are allowed to work, they have to go through a stringent screening process involving, a rigorous training program, a theory and practical exam. Only HomeHelpers who passed the...
- Our HomeHelpers are trained to work safely in any environment, putting safety first in any situation. Furthermore, customers are assured of 100% responsibility by HomeHelpy for any damages during...
- 您可以在登录后，在HomeHelpy应用程序/网站中的个人资料更改您的详细信息。
- 您的个人信息会安全地保存在我们的服务器上，仅供HomeHelpy使用。 我们绝不会将您的个人信息出售给第三方。 请参阅我们的隐私政策以获取更多信息。
- （1) 客户只能在服务开始24小时之前重新安排预约时间。 （2）重新安排的日期和时间产生的新费用必须少于或等于之前预订的费用。 （3）您可以重新预订的最远日期只能是之前预订日期后的一个月。
- 您可以在HomeHelpy应用程序的“过去的预订”中找到已完成服务的发票。
- HomeHelpy是一个提供高质量的家居，办公室及专业清洁服务的应用程序和网站。只需单击几下，客户就可以预订他们所选择的服务，并将剩下的繁琐工作留给我们的HomeHelpers。这样客户就可以有更多的时间进行更重要的活动，而不必担心自己的琐事会被打扰。我们的HomeHelpers都是经过精心训练，可提供高质量的服务，从而使我们在市场上占据优势。
