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- Yes, you can request for these services by making a Classic or Premium Home Cleaning booking, and select the desired time you need for these add-on services based on the initial conditions and sizes...
- Before our HomeHelpers are allowed to work, they have to undergo a stringent screening process that includes a rigorous training program, followed by a theory and practical exam. Only HomeHelpers who...
- Our Classic Home cleaning only includes the exterior surface of these items. If you wish to clean the interior surfaces as well, please remember to add on additional services when booking.
- You can look out for seasonal promotions under the “Promotions” section, and apply any promo code which applies.
- Within 36 hours after the job has been completed, you can raise the issue to us, with the relevant evidence, via the Help Centre. Our friendly customer service staff will be happy to assist you to...
- To ensure our HomeHelpers’ safety, our HomeHelpers are only allowed to work at man’s height, no climbing tools such as ladders and stools are to be utilized by your HomeHelper. You can provide...
- Our Home Cleaning service has a minimum booking of 2 hours. Customer are to book and make payment for 2 hours even if they foresee that less time is required.
- Our HomeHelpers are not able to run any errands before their assignments as it may affect punctuality.
- Our Classic Home cleaning only includes the exterior surface of these items. If you wish to clean the interior surfaces as well, please remember to add on additional services when booking.
- Within 36 hours after the job has been completed, you can raise the issue to us, with the relevant evidence, via the Help Centre. Our friendly customer service staff will be happy to assist you to...
