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- (1) To change the contact information for a booked service, you will have to cancel your current booking at least 24 hours before the commencement of the service via the HomeHelpy app and...
- For Classic Home Cleaning, customers are to prepare the cleaning tools and consumables to be used during the cleaning session by our HomeHelper. As for Premium Home Cleaning, customers are to only...
- 1. Service Booking A service with HomeHelpy is only booked after successful payment is made. 2. Cancellation Customers are to pay 50% of booking price if you cancel the booking 12-24 hours...
- HomeHelpy is an on-demand, high quality home, office and specialised cleaning services app and portal. With just a few clicks, customers are able to book the service of their choice, and they can...
- Our HomeHelpers are all legal and vetted by HomeHelpy. They have to go through a comprehensive training to hone their hard and soft skills, as well as a stringent theory and practical exam. Only...
- We are sorry as we do not provide such services at the moment.
- Our Home Cleaning service has a minimum booking of 2 hours. Customer are to book and make payment for 2 hours even if they foresee that less time is required.
- Before our HomeHelpers are allowed to work, they have to undergo a stringent screening process that includes a rigorous training program, followed by a theory and practical exam. Only HomeHelpers who...
- All cleaning services do not include cost of cleaning tools and consumables such as detergent, degreaser or toilet cleaner, except for Saniswiss chemicals used for Premium Home Cleaning. Customers...
- Our HomeHelpers are not able to run any errands before their assignments as it may affect punctuality.
