Value Package

Terms and Conditions

    The Value Package is valid for all HomeHelpy users in Singapore and are aged 18 and above.

    Once you have purchased any Value Package (Basic $250/ Standard $500/ Enhanced $750), the credits will be reflected in your account within 24 hours.

    Value Package credits are usable for any HomeHelpy services.

    All Value Package credits are only valid for 120 days from date of purchase. Any unused credits after 120 days will not be refunded.

    Customers can find the Free Services listed in “Your Value Packages” tab and via email.

    All Free Services offered will only be valid for 120 days (same as credit expiry). Any extension of Free Services redemption is up to HomeHelpy’s discretion.

    Customers may redeem all Free Services during your appointment(s). For Recurring services (Weekly or Fortnightly), email to redeem the Free Services during one of the weekly or fortnightly appointments.

    Free services can only be redeemed at one address (the customer’s home address).

    Please note that Free Services redemptions are subject to availability (not applicable on public holidays and eve of public holidays). Free Services can only be redeemed on weekdays (Monday to Friday) and cannot be redeemed for appointments after 6:00pm. Our team will contact you to reschedule the Free Service appointment should the need arise.

    By submitting your details, you agree to and accept the terms and conditions listed.

    HomeHelpy reserves the right to amend or change any terms and conditions of this promotion at any time, or to terminate this promotion without prior notice.